ICS Group customer Gehe

GEHE Pharma Handel GmbH


Safe supply of medicines thanks to automated logistics


Our Client

GEHE is a major partner for pharmacies in Germany, supplying them with more than 250,000 available medicines and other health products. GEHE supplies medicinal products from its 19 offices up to four times a day to pharmacies across Germany – in case of an emergency within maximum two hours.

Each shipment contains medicines from about ten of 1,500 producers on the market. Depending on the size of the branch, the assortment covers between 60,000 and 100,000 products.

Summary

The company
GEHE Pharma Handel GmbH
www.gehe.de

Industry
Pharmaceutical Wholesale

The Challenge

The paper-based picking process in the wholesale warehouse was carried out manually. This resulted in time-consuming assignment of pharmaceutical products, with comparatively high error rates. What's more, the product inventory was managed inefficiently.

The aim was to introduce automated logistics control that would ensure crucial quality in the drug supply chain and prevent mix-up of medical preparations.

Project Challenges

  • Manual order picking
  • Time consuming sorting and delivery process
  • Mix-up of medical preparations

The Solution

The logistics processes are now paperless and controlled with a custom-fit SCM software. The warehouse staff use coordinated mobile terminals with simple and logical transactions on a graphical interface. They receive only the relevant order information in the form of a mobile dialog. Transparency and security for each customer order is ensured by bar code scanning and automatic identification of products and load carriers.

GEHE achieves optimum investment protection thanks to the extended hardware service of ICS, which guarantees device replacement and repairs with minimal response times.

Solution

  • Accurate software for process automation
  • Mobile devices with extended service paperless real time data management
  • Easier picking process thanks to logical transactions on graphical interface

The Result

After integration of the automated logistics control, the error rate could be reduced in the long term through a standardized process. In addition, processing time per picking order has been significantly reduced so that productivity could be increased significantly. Employees benefit from simple and ergonomic workflows. Quality and efficiency within the GO-supply chain could considerably increased and workflows are simplified considerably. Pharmacies and their customers now benefit from reliable drug supply.

Result

  • Zero-error picking
  • Considerable productivity increase
  • Process reliability and transparency
  • Rapid-response drug supply (within 2 hours Germany-wide)
  • Maximum investment protection
The first step to your individual solution.
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About ICS Group - Partnership for your success


We see ourselves as solution providers for sustainable process optimization. Our competencies are infrastructure, consulting and software for the digitalization and automation of your supply chain. You benefit from our many years of international project expertise, which extends across all industries and company sizes. Through consulting, software, hardware and managed services, we are able to meet your challenges with innovative solutions from a single source. We make suggestions that are aimed at achieving your vision, together.