Proactive Use – Making the Most of Automation
Mobile device management in industry and logistics.
The requirements for mobile device management in industrial and logistics application differ from those in sales or controlling. Professional and standardized solutions are needed that reflect specific industrial requirements for the support business processes.
In manufacturing companies, BYOD plays a subordinate role. Instead, it is essential to significantly improve productivity and availability metrics in the company when using mobile devices. This is enabled by the proactive management of an heterogeneous infrastructure with industrial terminals, such as vehicle terminals, tablets, scanners, etc.
Proactive monitoring – ensuring availability of devices
Mobile scanners for tracking goods are used in picking and outgoing goods processes. The battery management of mobile devices is a special challenge in multi-shift operations. If scanners are not fully charged or their performance decreases, fewer goods can leave logistics. The service level is lowered.
Most of these situations are addressed reactively in companies. MDM systems offer solutions by proactively monitoring battery power and other states, such as: temperature measurements in freezer compartments to ensure that the Touch does not freeze; tracking barcode scan numbers to reveal the remaining life of the respective scanner. Tracking usage can therefore reveal in advance when a terminal really needs to be replaced. This ensures timely technical availability and optimum life-cycle management.
Managing mobile devices with one platform
- Proactive monitoring
- Ensuring availability
- Using automation
- Embedding mobile applications
- Global management
- Preventing process follow-up costs
- Increasing reliability
- Reduction in TCO through Managed Services
- Increasing service levels
- Improving user support