The best customer service on all channels
Wholesale, Retail & E-Commerce
As an enterprise in the wholesale and retail market it is your job to inspire your customers with unique shopping experiences. Besides, the interlinking of online and offline canals provides increasingly for enhanced customer retention and satisfaction.
You, as a trader, can open additional markets by comprehensive digitization and win new customers. Learn from successful omnichannel traders and be one step ahead of your competitors.
Facts & Figures
total sales in retail were
generated in 2018
Source: Federal Statistical Office, HDE calculations 2019; without VAT.
online share in retail in 2018
Source: HDE; IFH; HDE forecast 2018, without VAT.
sales in e-commerce 2018
Source: HDE Online Monitor 2019
Digital sale assistants
for individual offers
100% of transparency and gapless
reinforcements by modern infrastructure
Seamless supply chain interlinking for e.g.
same day delivery
Our Solutions & Services
"With the support of the ICS Group we have introduced innovative technologies and harmonised our processes in the branch and branch logistics. Now our customers and value-added partners profit from new value-added services and universal transparency."
Our Customers (excerpt)
Learn more about our solutions.
About ICS Group - Partnership for your success
We see ourselves as solution providers for sustainable process optimization. Our competencies are infrastructure, consulting and software for the digitalization and automation of your supply chain. You benefit from our many years of international project expertise, which extends across all industries and company sizes. Through consulting, software, hardware and managed services, we are able to meet your challenges with innovative solutions from a single source. We make suggestions that are aimed at achieving your vision, together.