Smart Asset Management (SAM)
The smart solution for SAP® maintenance
and customer service.
SAP-certified ✔ Cross-platform ✔ Cloud & On-Premise ✔ Fast data management ✔ Offline capable ✔
Analog processes in maintenance and customer service quickly lead to rising costs, additional administrative work and unproductive working time. The result is dissatisfied customers and a decreasing competitiveness.
With Smart Asset Management (SAM) you can digitize your processes seamlessly, optimize reaction and decision times in field service and maintenance and increase productivity.
Smart Asset Management is a mobile, offline-capable maintenance and customer service solution for companies using SAP PM or SAP CS. SAM was developed cross-platform and responsive with SAP technologies like SAP MobiLink and SAP UI5.
SAM enables fast management of large amounts of data, is available as a cloud and on-premise solution and also works offline without a network connection. Optimal working conditions for your technicians in maintenance and field service.
They have fast access to all relevant data, tools and spare parts at all times. This allows orders and notifications to be processed efficiently and minimizes effort times and costs.
Efficient solutions for SAP maintenance and customer service processes:
Workshops for the mobilization of SAP PM/CS
If you intend to transport the SAP modules PM (Plant Maintenance) or CS (Customer Service) into the mobile world, there are several points to consider.
With 20 years of project expertise in the implementation of SAP projects in the area of maintenance and customer service, we have practical know-how, which has been proven in many successful projects.
In the following we offer you three workshops to help you make the right decisions. All workshops can be conducted digitally per web session.
- Introductory workshop "How to mobilize SAP PM/CS" - 1 day
- Basic workshop "Ready for the Mobile SAP PM/CS" - 3 days
- Basic workshop "Ready for the Mobile SAP PM/CS incl. report" - 7 days
Our workshops are a must-have for the following positions:
- Head of Maintenance/Customer Service
- Master craftsman/team leader maintenance/customer service
- Key-User Maintenance/Customer Service
- Representative IT (module responsible PM/CS)
Our service portfolio
Consulting SAP PM/CS
- Implementation or changes to the SAP modules PM (Plant Maintenance) and CS (Customer Service)
- Development of user exits
Consulting SAP MM/WM/EWM
- Implementation or changes to the SAP modules MM/WM/EWM
- Development of user exits
- Development of solutions based on SAP technology
- Integration/interfaces to SAP
Project support by our experts e.g. in the areas of SAP PM/CS, ABAP, ABAP OO, SAP UI5, SAP Gateway, SAP Travel Management, UX Design, Java, J2EE, SAP ESS/MSS, SAP HCM, CATS, SAP NetWeaver, MM/WM/EWM, and many more. (Billing according to expenditure)
A holistic partner for mobile supply chain processes
ICS is a solution partner for efficient mobile IT infrastructures in the industrial and logistics environment. In addition to individually tailored software solutions, we integrate customized mobile computing technologies, independent of manufacturers. Our diverse portfolio includes tablets, handhelds, business smartphones, wearables and mobile printing systems.
Against this background, ICS enables you to migrate securely, quickly and reliably from older Windows operating systems to the future-proof AndroidTM OS.
With ICS Mobile Device Management you also ensure the availability of your devices, increase failure safety, plan and implement software updates, optimize user support and reduce costs.
I am looking forward to introducing the (SAM) Smart Asset Management to you.
Chief Digital Officer
Phone: +49 7131 15522-10
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