ICS Managed Services in the Corona Crisis


Overcome your challenges in the Corona Crisis with tailor-made ICS Managed Services

In the current Corona crisis, we all are, as companies, literally in the same boat. Now, more than ever, entrepreneurship means rethinking, adapting to the changed situation without delay and acting agile in the market. As your reliable partner, we support you to overcome the corona crisis with individual managed services. Since we are also affected by the crisis, we are able to use our own resources for your business and make our existing professional infrastructure available for your individual requirements. In doing so, we also guarantee fast process optimization – exactly where you need it now.

ICS Managed Services

Your Key Benefits

  • Immediately available processes
  • Immediately available experts
  • Individually tailored crisis resolution
  • Scalable services
  • Singe point of contract for all solution subjects
  • Securing liquidity
  • Risk minimization


Automatic Corona Prevention - Quickly Installed, at a Fair Price

Automatic Corona Prevention - Quickly Installed, at a Fair Price

Body Temperature Screening System

With the ICS body temperature screening system you can provide preventive protection against infection in your company - automated, fast and contact-free - without the need for personnel, as a stationary or mobile version.

Corona Contact Tracking

With the convenient ICS Corona Contact Tracker, you can securely and automatically track the contacts of your entire staff in the company - in compliance with DSGVO - and monitor their minimum distance from each other.


Together Through the Corona Crisis: Our Managed Services

Managed Logistics

  • Warehouse operation management – onsite and remote
  • Complete warehouse management
  • Provision of own storage capacities at the central hub Frankfurt a.M.
  • Logistics management for Intra-/Extralogistics
  • Employment for instance: warehouse logistics, disposition, transport logistics / deliverer and collectors
Managed Logistics

Remote Work Solutions

  • Free remote work quick check analysis
  • Support for establishment and commissioning for home workstations
  • Infrastructure solutions (WLAN/WWAN/VPN networks including security, remote work hardware, which is independent from the manufacturer, collaboration tools)
  • Training and education of your employees (remote and/or on-site)
  • Single point of contract: consulting, integration, software, technologies, services
Remote Work

24/7 Service Desk

  • Immediate availability as your internal and/or external telephone exchange including ticket system
  • Direct telephone support by experienced call agents for a wide range of IT and process topics
  • Direct sales and distribution support (follow-up actions, cold calls, etc.)
  • Chat integration for your websites including dialog guidance, documentation and monitoring
  • IT Remote Management / IT Remote Services 
  • 24/7, multilingual with native speakers in several languages
24/7 Service Desk

Managed IT-Services

  • Enterprise Mobility Management and Mobile Device Management On-site / Off-site
  • Digitalization and automation of your processes for individual areas, as well as end-to-end
  • IT Service Management and IT Lifecycle Management - across different locations and worldwide
  • Provision of internationally experienced IT specialists
Managed IT-Services

Managed Business Services

  • Taking over commercial and administrative processes
  • Digital document management
  • Takeover of sales and marketing functions by own experts
  • Tools and training for webinars / online live events / interactive presentations
  • Implementation and/or maintenance of webshops / eCommerce channels
Managed Business Services

Service & Repair

  • Repair of electronic devices in our own repair center (depending on manufacturer and series)
  • Reliable repair handling for your mixed hardware infrastructure
  • Staging and deployment of IT hardware (computers, handhelds, printing systems, etc.) which is independent from manufacturer)
  • Experienced field service, Europe-wide, for installations, maintenance, on-site repairs
  • Replacement devices and device exchange
Service & Repair

Software and Smart Technologies

  • Innovative body temperature screening system for preventive occupational safety
  • Special prices on entire stock goods without own profit margin, for instance: enterprise tablets, barcode scanners, printing systems and POS hardware
  • Ready-to-use apps for warehouse management and goods movements in retail stores - the first 3 months completely without license fees
  • Web sessions and remote training for a wide range of software and hardware technologies (e.g. industrial browser)
  • Liquidity: financing and rental models for hardware and software
Software und Smart Technologies


#TogetherAgainstCovid19 is the premise for our actions – fast, reliable and consistently service oriented

Benefit from our managed services and immediately available experts and processes during the Corona Crisis! Please contact us! Together we will meet your challenges and keep your company on the road to success.


ICS Managed Services in the Corona Crisis
Contact us. Together we will overcome your challenges. Phone: +49 30 473 920 200
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