Process Consulting

Process Consulting

Methodically Reaching Your Goals  

Working methodically is working efficiently. Therefore, strategies, concepts and action plans should not be developed during the ongoing process, but defined well in advance. Any risks or inhibiting events that are likely to occur must be anticipated in good time. Proactive controlling is a mandatory task throughout the project.

These are the aspects that characterize and distinguish our professional IT consulting. The solid foundation and the well thought-through project action plan will give you the confidence for making your investment decision.

Your Key-Benefits

  • Holistic process optimization concepts for your supply chain through our comprehensive project expertise.
  • Maximum ROI for your future IT solution through strict process-oriented consulting.


Project Management

Structured and goal-oriented project management is the essential success factor for the conception and realization of your future IT solution. Therefore, your personal ICS project manager will accompany you right from the beginning as a fixed contact person for all project-related matters and will act as a mediator, both externally and internally. His role will be to work out project goals and boundaries together with you, and define the project scope, budgets and timelines (in scope, in time, in budget) and the action plans. After agreement on the project infrastructure, the project manager will function proactively throughout the project as a consultant and controller throughout the project, while communicating all content related to the project's progress and any discontinuities to you.

Process Optimization

Our logistics and process consultants are outstandingly trained specialists in their respective areas or expertise. The specialization includes, for example sector know-how and an in-depth knowledge of corporate functional areas. This is bundled with a certain technological instinct, in regards to, for example, data capturing techniques (AIDC, RFID, NFC), marking methods (labeling process, direct embossing etc.) as well as coding and identification options. In addition, we also anticipate future market developments and risks.

On this basis, we are able to extract the optimum results out of your existing processes. And we are happy to be measured against this promise of quality.

Process Optimization


Mobile IT in SAP® presents special challenges to the user. Depending on your specific requirements, the SAP® standard is often inadequate for convenient mobility on hand-held terminals or on-board computers. Which is why, in some cases the integration of, for example, stacker control systems including control station track-and-trace as well as mobile maintenance and customer service with SAP and field service solutions, software enhancements are recommended.

We have accumulated many years of SAP® project expertise required to be able to advise you individually regarding optimizations of the entire Supply Chain Management in SAP®. We work out customer-oriented SAP® solutions that will provide you online mobility on graphical interfaces directly in SAP® EWM / WM / MM / PP / CS and will be amortized within a short period of time. Expensive middleware solutions are rendered superfluous with ICS.


The validation of an IT solution provides documented evidence, even before implementation, that the system to be deployed and the process behind it will fulfill specific requirements during practical use. In fact, software validation is already obligatory in many applications, for example in the pharmaceutical industry (in accordance with Gamp), or for food-related applications (in accordance with FDA). Such regulations will increase globally, across sectors, for the protection of consumers. ICS will take care of the professional validation of your solution. We are familiar with criteria and procedures, which means that with us, you can rapidly complete the validation process and we can together concentrate on your launch.

Process Consulting
Process Consulting

System Integration

The integration of hardware and software solutions deserves considerable attention during an investment decision, since it could also unfold different cost and time traps.
Therefore, you need a partner who can intelligently draw up interface concepts for your IT architecture. We will advise you from the beginning in this respect, falling back on extensive project experience, which will often already include your interface. In other cases, facts are generated internally in the team (project manager, developer, technical service).
The focus is always on your process and on the advantages you will receive. On this basis, integration in the previous project phase is not just an intellectual suggestion, but anticipated reality.


Creating economically and ecologically sustainable transport and logistics solutions is one of the great challenges of our time. When considering this issue, electromobility, or e-mobility, represents a key milestone. For you, the use of electric vehicles is therefore a market opportunity to meet new mobility needs, to keep up with the energy transition and to innovatively overtake your competition. We advise you on the topic of e-mobility and develop individual solution concepts for you: From development programs to the electric vehicle fleet, accumulators and charging systems to individual e-mobility services such as infrastructure management and life cycle management.

Process Consulting


Find out how customers benefited from ICS Process Consulting:

The aerial work platform manufacturer Ruthmann relies on mobile service solutions.

Process Consulting

Kodak reduced costs beacuase of full managed services for kiosk systems in Europe.

Process Consulting

Process Automation & Process Optimization through Intelligent Warehouse Management.

Process Consulting
Let us know your questions. We will be happy to advise you. Phone: +49 30 473 920 200
Mr. Ms.
*Please fill in
We use your data exclusively in accordance with our privacy statement.